Prospect Pulse
A hero strip on every CRM record that answers three questions in two seconds: how warm is this prospect, is the trend heating or cooling, and whose move is it right now.
One column per day, colored by dominant touch type — reply (emerald), outbound (orange), call (rose), note (violet).
Hot / Warm / Cooling / Cold / Silent, computed from touches in the last 7 days.
Heating, steady, or cooling — compared to the previous 30-day window.
Driven by the direction of the most recent email. No more guessing whose ball is in the court.